Privacy Policy

Last updated: March 2026

QalamChat respects your privacy and is committed to protecting your personal data.

1. Information We Collect

We may collect the following information:

  • Name and email address
  • Account information
  • Usage data
  • Learning content created on the platform
  • Payment information (processed by Stripe)

2. How We Use Information

We use the collected information to:

  • Provide and maintain the service
  • Manage user accounts
  • Improve the platform
  • Process payments
  • Communicate with users
  • Provide customer support

3. Educational Content

Teachers and students may create educational content such as notebooks, messages, course materials, and session notes. This information is stored to provide the service and is only accessible to authorized users within the relevant course or session.

4. AI Processing

Some platform features use artificial intelligence services to generate responses or assist with learning activities. When using AI features, limited user input may be processed by external AI service providers solely for the purpose of generating responses within the platform. QalamChat does not use this information for unrelated purposes.

5. Third-Party Services

QalamChat uses third-party services to operate the platform. These may include:

  • Stripe — payment processing
  • OpenAI or similar AI providers — AI chat features
  • Daily.co — live video sessions
  • Cloudflare — security and hosting infrastructure

These services may process limited data required to operate the platform.

6. Data Security

We take reasonable measures to protect user data but cannot guarantee absolute security.

7. Data Retention

We retain user data only as long as necessary to operate the service and comply with legal obligations. Users may request deletion of their account and data.

8. User Rights

Users may request:

  • Access to their data
  • Correction of their data
  • Deletion of their account

Requests can be sent to [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.